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If you have a disability that is covered (protected) under the Americans with Disabilities Act (ADA) and you are a qualified individual, you are entitled to Reasonable Accommodation should you need one. To make a request or discuss any specific concerns, please contact the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event. Please note that depending upon the nature and circumstances of the requested aid, service, or modification, additional advance notice may be required. If you require more information, please contact the ADA Coordinator. Please note that the ADA does not require any action that would fundamentally alter the nature of programs or services, or impose an undue financial or administrative burden. To request assistance, make a complaint or grievance that a program, service, or activity is not accessible to persons with disabilities, contact the ADA Coordinator. ADA Coordinator: Sergeant Timothy Tompkins (540) 853-1760 Timothy.Tompkins@roanokeva.gov

Make a commendation recognizing the actions of a deputy or about any aspect of law enforcement, correctional, or court service operations provided by the Roanoke City Sheriff’s Office. The Professional Standards Unit Captain or other supervisory deputy can assist you in filling out a commendation form (PDF), if necessary. This form asks you to identify yourself and give specific details about your commendation request. You may be contacted at a later date and asked to provide additional information regarding the commendation request. Your commendation request will then be forwarded to the Sheriff or designee for review.

Make a complaint about the actions of a deputy or about any aspect of law enforcement, correctional, or court services operations. The Professional Standards Unit Captain or other supervisory deputy will assist you in filling out a complaint form (PDF). This form asks you to identify yourself and then to give specific details about your complaint. Your complaint will then be investigated. You may be contacted and asked additional questions about your complaint. If it is going to take a long time to investigate your complaint, you will receive a letter telling you approximately when you may expect a reply. When your complaint has been investigated, the Sheriff or designee will review the investigation and will write you a letter explaining the results of the investigation.

To request records from the Roanoke City Sheriff's Office, submit your request by filling out the form below. Price Points for Obtaining Public Records 1. Photocopy Documents: 8 ½ x 11 (letter) - Black & White Copy: $0.10 per impression 8 ½ x 11 (letter) - Color Copy: $0.20 per impression 8 ½ x 14 (legal) - Black & White Copy: $0.15 per impression 8 ½ x 14 (legal) - Color Copy: $0.25 per impression 11 x 17 - Black & White Copy: $0.20 per impression 11 x 17 - Color Copy: $0.30 per impression 2. Vehicle Accident Report: $5.00 per report 3. Insurance Verification Report: $10.00 per report 4. Photographs: 35mm reprints: $1.00 each 5 x 7 reprints: $10.00 each 8 x 10 reprints: $10.00 each 5. Digital Photos (up to four photos per sheet): White paper: $1.00 per sheet Inkjet photos: $2.00 per sheet 6. Compact Discs: $10.00 each 7. Electronic Data: Data copy (disk must be provided by requester): $1.00 per disk. Please note that additional charges, including the hourly wage of the employee preparing the information, may apply. To read the Sheriff's Office's FOIA policy, click on the following document. In addition, the Freedom of Information Advisory Council is available to answer any questions you may have about FOIA. The Council may be contacted by email at foiacouncil@dls.virginia.gov or by phone at 804-225-3056 or (toll free) 1-866-448-4100.

To hire off-duty deputies, please click here to complete a separate form.

For inquiries not covered in the FAQs page (Frequently Asked Questions), please complete the form, and our team will reach out to assist you promptly.